Description
¨ Home Care Supervisors oversee services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship and respite,
¨ Home Care Supervisors ensure that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.
Reporting Relationship
¨ Reports to Manager/Administrator.
Responsibilities/Activities
¨ Ensure Agency policies and procedures and industry standards and regulations are followed.
¨ Assist with the coordination, evaluation and planning of home care services.
¨ Assist the Administrator with administrative activities and optimal use of resources.
¨ Develop, implement and evaluate strategic plans, goals and objectives.
¨ Coordinate staffing activities.
¨ Coordinate scheduling activities.
¨ Supervise work activities of designated employees.
¨ Develop and instruct employees in the use of practices, procedures and equipment.
¨ Prepare budget reports based on compiled financial and statistical records.
¨ Provide leadership to employees.
¨ Conduct in-home assessments.
¨ Liaise with community resources and other agencies.
Required Knowledge
¨ Knowledge of standards of practice and scope of practice, in accordance with state regulations
¨ Comprehensive knowledge of other health care disciplines and their role in client and family care.
¨ Knowledge of personal care and home management skills.
¨ Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
¨ Knowledge of the English language.
¨ Knowledge of the information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
¨ Knowledge of clerical procedures such as maintaining records and completing forms.
Required Skills/Abilities
¨ Ability to demonstrate effective supervisory abilities.
¨ Ability to gain respect and cooperation.
¨ Ability to inspire and motivate subordinates.
¨ Ability to direct work groups toward a common goal.
¨ Ability to delineate assignments.
¨ Ability to oversee the work of subordinates.
¨ Ability to plan and organize work.
¨ Ability to coordinate with others.
¨ Ability to anticipate future needs.
¨ Ability to administer policies and implement procedures.
¨ Ability to maintain appropriate contact with manager/administrator.
¨ Ability to utilize funds, employees and equipment.
¨ Ability to provide opportunities/guidance for employee development.
¨ Ability to resolve work-related employee problems.
¨ Ability to assist subordinates in accomplishing their work related objectives.
¨ Ability to converse with subordinates in a clear, concise, accurate & timely manner.
¨ Ability to make useful suggestions.
¨ Ability to establish and maintain relationships.
¨ Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
¨ Ability to identify problems and determine effective solutions.
¨ Ability to monitor and assess employees, clients and effectiveness of service.
¨ Ability to communicate written and oral information so others understand.
¨ Ability to listen and understand the spoken word.
¨ Ability to work independently and in cooperation with others.
¨ Ability to determine or recognize when something is likely to go wrong.
¨ Ability to provide advice and consultation to others.
¨ Ability to observe and recognize changes in clients.
¨ Ability to establish and maintain harmonious relations with clients/families/co-workers.
Physical and Mental Demands:
¨ Good physical and mental health.
¨ Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear & see.
¨ Mental fortitude and stability to handle stress.
¨ Physical and mental ability to drive a vehicle.
Qualifications/Education
¨ Current driver’s license or valid state-issued ID.
¨ Proper Vehicle Insurance Coverage.
.. Bachelor of Science in Nursing (BSN)
Training/Experience:
¨ May require related experience.
